Draft — standard terms seeded on 2026-11-06 for review by the seller and their accountant/lawyer. Items in [brackets] must be filled in before the shop opens.

1. Who we are

Prints are sold by iConsult Ltd. (Ай-Консулт ЕООД), UIC 130326273, VAT No. BG130326273, registered address zh.k. Hipodruma, bl. 143, ap. 11, 1612 Sofia, Bulgaria ("we", "the seller"). Contact: lg.sharinart@gmail.com, [phone]. The artworks are by Luba G. Sharin.

2. Scope

These terms apply to every order of prints placed through lgsharinart.com. By placing an order you confirm that you have read and accepted them.

3. The products

Each print is a reproduction of an original painting, produced to order in the size and on the material you choose. Minor colour differences between the screen preview, the mockups and the printed piece are normal and are not a defect. A print marked "signed by the artist" is hand-signed on the front or the back before dispatch.

4. Prices

All prices are in euro (EUR). Prices are final and include 20% Bulgarian VAT. An invoice is issued once the order has been paid. Delivery is charged separately and shown before you confirm the order. Prices may change at any time, but the price shown when you place an order is the price you pay.

5. Ordering

An order placed on the site is an offer to buy. You receive an automatic e-mail acknowledging it; the contract is concluded when we confirm the order or dispatch the print, whichever is first. We may decline an order — for example when a variant is temporarily unavailable — in which case any payment already received is refunded in full.

6. Payment

Cash on delivery — you pay the courier (Econt) when you collect the parcel. The courier passes the amount on to us.
Bank transfer — please transfer the total within 3 working days quoting your order number. Production starts once the payment has arrived. Orders unpaid after 7 days are cancelled.

7. Delivery

We currently deliver within Bulgaria only, by Econt, to an Econt office or to your address. Production takes 5–10 working days; the courier usually needs a further 1–3 working days. We will e-mail you the tracking number when the parcel is dispatched. Risk passes to you when the parcel is handed to you; please inspect it on receipt and note any visible damage with the courier.

8. Right of withdrawal

As a consumer you may withdraw from the purchase within 14 days of receiving the print without giving a reason (Article 50 of the Bulgarian Consumer Protection Act). To do so, e-mail us within that period quoting the order number; a withdrawal form is available on request. Return the print undamaged, in its original packaging, within 14 days of notifying us; the cost of the return shipment is borne by you. We refund the price paid, including the original standard delivery cost, within 14 days of receiving the returned print or proof of its dispatch. [Legal review required: prints made to the customer's individual specification may fall under the exception of Article 57, item 3 of the Consumer Protection Act.]

9. Damaged or defective prints

If a print arrives damaged or with a production defect, tell us within 14 days of delivery with a few photographs. We replace it at our cost or, if you prefer, refund it. Your statutory warranty rights are unaffected.

10. Personal data

We use your name, e-mail address, telephone number and delivery details only to process and deliver your order, to contact you about it and to meet our accounting obligations. The delivery details and telephone number are passed to the courier. Data is kept for as long as the law requires for accounting records. You may ask us at any time to access, correct or delete your data, subject to those obligations.

11. Complaints and disputes

Write to us first — we resolve almost everything by e-mail. You may also contact the Bulgarian Commission for Consumer Protection (kzp.bg) or use the EU online dispute resolution platform at ec.europa.eu/odr. Bulgarian law applies.

12. Changes

We may update these terms; the version shown on the site at the time of your order applies to that order. Last updated: [date].

A Maiden's secret 11

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